Last updated: November 2025

At JLC Group, we are committed to protecting your privacy and ensuring your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or contact us for solar consultations, quotes, or related services.

JLC Group (“we”, “our”, “us”) provides independent solar consultation, grants support, and project management services for domestic and commercial clients across the UK.
Our website address is: www.jlcgrp.co.uk

We may collect and store the following information when you use our website or services:

• Name, email address, and phone number
   
• Property address and roof details (if provided in a quote form)
   
• Details about your solar project or enquiry
   
• Communication records between you and JLC Group
   

We do not collect any sensitive personal information unless necessary for grant or funding applications, and this is always handled with your explicit consent.

We use your information to:

• Contact you regarding your solar enquiry or consultation
   
• Provide up to three quotes from trusted MCS-certified installers
   
• Check for grants, finance, or funding options on your behalf
   
• Manage your project and maintain communication with relevant third parties
   
• Improve our website, services, and user experience
   

We never sell your personal data to any third parties.

Your information may be shared only with:

• MCS-certified solar installation companies (for quote purposes only)
   
• Finance or grant providers (where applicable)
   
• Trusted service partners who help us deliver our services
   

All third parties are required to handle your data in compliance with UK GDPR and Data Protection Act 2018.

We store all personal data securely using encrypted systems and restrict access to authorised personnel only.
We will retain your information only for as long as necessary to fulfil the purpose it was collected for or to comply with legal obligations.

Under the UK GDPR, you have the right to:

• Request access to the personal data we hold about you
   
• Request correction or deletion of your data
   
• Withdraw consent at any time
   
• Object to data processing or request data portability
   

To exercise any of these rights, please contact us at info@jlcgrp.co.uk

Our website may contain links to external websites. Please note that we are not responsible for the privacy practices of these sites, and we encourage you to read their policies.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

📧 info@jlcgrp.co.uk
🌍 www.jlcgrp.co.uk